Amani support

We're glad you're here. Write to us any time at nmohiuddin7@gmail.com and we'll reply within two business days. Please mention your iPhone model, iOS version and the app language, and what you were doing when something went wrong.

Subscriptions

• Restore purchases: open Amani, go to Settings, then tap "Restore purchases". Use the same Apple ID you subscribed with.
• Cancel or change a plan: on your iPhone open Settings, tap your name, then Subscriptions, then Amani. Deleting the app does not cancel a subscription.
• Refunds: purchases are handled by Apple. You can request a refund at https://reportaproblem.apple.com.
• Free trial: if you cancel at least 24 hours before the trial ends, you will not be charged.

Voices and downloads

• English voices are built into the app. For other languages, Amani downloads that language's voices once (about 40 to 75 MB) when you choose it. Progress is shown in Settings.
• If a download stops, connect to the internet and tap "Try again" in Settings. Until it finishes, sessions show their words without a voice.

Your data

• Your journal, moods, intentions and voice notes stay on your iPhone, encrypted. There is no Amani account.
• To export your data, open Settings in the app and choose Export. To erase everything Amani keeps on this device, choose "Delete my data".
• Changing phones: export your data first, or restore an iPhone backup.

Reminders

• If reminders don't arrive, check that notifications for Amani are allowed in your iPhone's Settings, under Notifications, then Amani.

Important

Amani is a self-reflection and wellbeing tool, not medical advice. If you may be in danger or thinking about harming yourself, contact local emergency services or a crisis line right away (for example https://findahelpline.com).

Contact

Nauman Mohiuddin, Canada
Email: nmohiuddin7@gmail.com